Tree View
Daily
Ad System Check
A1 - Preparation - Design
A2 -
Record the registry Data - Design
A3 - Message of the Session PopUp Test -
Design
A4 - Contextual URL Popup Test
(Blackstonetest) - Design
A5 - Contextual Keyword PopUp Test - Design
A6 - FindWhat PopUp Test - Design
A7 - Match the active campaign with
Impression target list Test(Oasis). - Design
A8 - Target Entries PopUp Preview Test
(oasis) - Design
A9 - Contextual URL PopUp Test (Oasis-
Active Campaign) - Design
Install
Transponder
Install
from "blackstonedata.com" - Design
Install from screen saver (www.mindseti.com)
- Design
Install from the( .cab) file - Design
UnInstall
Transponder
Uninstall
Transponder - Design
1 Daily Ad System Check
Description: This Daily Ad System Check is performed to verify the integrity of the Blackstone Ad Delivery System.
1.1 A1 - Preparation
Subject: Daily Ad System Check
Status: Design
Designer: balaji
Creation Date: 8/13/2001
Description: This Test is performed to make sure the transponder is Installed in your machine.
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
1.1.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Click Start button on the task bar and click the "Run...". |
a Run window is opened at the down left corner of the desktop. |
|
Step 2 |
Type "regedit" in the run window and press " ok" |
A new window "Registory Editor" is opened. |
|
Step 3 |
In the "Registory Editor " window search for the " HKEY_LOCAL_MACHINE\SOFTWARE\Transponder" key in the left side window and in the rightside window you should see all the details of the above . if not Install the transponder now. (Refer Install/UnInstall transponder steps) |
This shows the transponder is installed in your machine. you must see the file details of the transponder. |
|
Step 4 |
If the "DebugMode" is present in the right side window and if not follow from the step 5 |
"DebugMode" key should be present in the rightside window of the "Registry window" and its value should be "1" (if the value not "1" follow next step(step 6). |
|
Step 5 |
if no key named "DebugMode " is seen right click the mouse on the right side window --- new --- select DWORD value ---a new key should be seen on the right window--- give the name " DebugMode" for it (by right click ---modify). |
A new key should be seen on the right window with the name given as" DebugMode" (case is important) |
|
Step 6 |
set the value by double clicking on "DebugMode" key in the rightside of the "Registory Editor" window, you will see a " Edit DWORD value window " opened select the option " Decimal" and change the value to "1". |
"DebugMode" value should be "1". |
|
Step 7 |
Check for the "MesgDisplayCounter" key on the rightside window of the "Registry editor". if found set the value by double clicking on it, you will see a " Edit DWORD value window " opened.select the option " Decimal" and change the value to "0". |
"MesgDisplayCounter" value should be "0". |
|
Step 8 |
Check for the "LastAdTime key" on the rightside window of the "Registry editor".if found set the value by double clicking on it.you will see a " Edit DWORD value window " opened. select the option " Decimal" and delete its value and make it to "". |
the value of "LastAdTime" key should be "". |
|
Step 9 |
Start the IE browser now |
Should see the (grey screen) popup window, in the details of it should say " AdContext="ROUTINE_CHECKIN" |
|
Step 10 |
press " ok" to the (grey screen) popup window. another popup (grey screen) is opened and say "ok". |
All the popup windows are closed. |
|
Step 11 |
You should see a Ad popup window on the desktop |
"Ad popup" window is seen on the desktop. |
|
Step 12 |
Record the Ad popUp window details (placement, focus) |
The Ad popup window's placement and focus are recorded. |
|
Step 13 |
Click on the Ad popup window . |
the Ad popup window should refresh to the Ad's home page and resize. |
|
Step 14 |
Close all the Ad popup windows |
All the Ad popup windows are closed. |
|
Step 15 |
Now go to the "Registry Editor" window and hit key " F5" to refresh the "Registry Editor". |
the "Registry Editor" is refreshed with the fresh values from the "ROUTINE CHECKIN". |
|
Step 16 |
Note the value of the following keys "MesgDisplayCounter" and " LastAdTime" |
the value for "MesgDisplayCounter" should be ~= 700 and the Value for " LastAdTime" should be in the this format 997890604|0|0|0. |
|
Step 17 |
Close the " Registry Editor" window. |
" Registry Editor" window is closed.. |
|
Step 18 |
Keep the browser window open ( don't close the current browser window) |
The browser is kept open. |
|
1.2 A2 - Record the registry Data
Subject: Daily Ad System Check
Status: Design
Designer: balaji
Creation Date: 8/15/2001
Description: Before testing the performance of the transponder it is necessary to record the registry key value , follow the steps below to do so.
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
1.2.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Click Start button on the task bar and click the "Run...". |
A Run window is opened at the down left corner of the desktop. |
|
Step2 |
Type "regedit" in the Run window and press " ok" |
A new window "Registory Editor" is opened. |
|
Step 3 |
In the "Registory Editor " window search for the " HKEY_LOCAL_MACHINE\SOFTWARE\Transponder" key in the left side window and in the rightside window you should see all the details of the above . if not Install the transponder now. (Refer Install/UnInstall transponder steps) |
This shows the transponder is installed in your machine. you must see the file details of the transponder. |
|
Step 4 |
In the rightside window record the details of the keys (follow the next step) |
The key details are seen in the right side window and the next step is followed. |
|
Step 5 |
Record the "BatchTrigger" key value |
It should be = 5000 |
|
Step 6 |
Record the value of "CustomerInsurance" key |
It should be = 2 |
|
Step 7 |
Record the value of " DistID" key |
It should be = Octav3005 |
|
Step 8 |
Record the value of " EventCounter " |
It should be the greater than the previous value (previous test ). |
|
Step 9 |
Record the value of " HighestListIndex " value |
It should be apprx > 300 |
|
Step 10 |
Record the value of " InstID" last 6 digits |
It should be the same as the previous value ( ie the machine Transponder ID it should not change). and the value is recorded. |
|
Step 11 |
Record the value of "LastAdCode" |
It should be = 1 |
|
Step 12 |
Record the value of "LastAdTime" |
It should be approx this format "997890604|0|0|0" ie ( number | 0 | 0 | 0 ). |
|
Step 13 |
Record the value of " MessageDisplayCounter" |
It should be approx = 700 |
|
Step 14 |
Record the value of "MotsThreshold" |
It should be = 20 |
|
Step 15 |
Record the value of " SysInfoTrigger" |
It shoould be = 500 |
|
Step 16 |
Record the value of " TransMesgCounter " |
It should be > its previous value |
|
Step 17 |
Record the value of " CountryCode " |
It should be = US |
|
Step 18 |
Record the value of " Status " |
It should be = 2 |
|
Step 19 |
Leave the " Registry editor" window open ( Don't Close it) |
" Registry editor" window is kept open |
|
1.3 A3 - Message of the Session PopUp Test
Subject: Daily Ad System Check
Status: Design
Designer: balaji
Creation Date: 8/15/2001
Description: This test is performed to check the Message of the Session CHECKIN and to debug the PopUp window Placement, Focus and creative .
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
1.3.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Go to "Registry Editor" window----- double click on "LastAdTime" key---"EditString" window is opened--- delete the value for "LastAdTime" in that window ----click "ok". |
The value of "LastAdTime" key is set to "" (no value not even a space) . |
|
Step 2 |
Surf to "www.mindseti.com" browse for approx 20 pages in their site. |
You should able to see a "MOTS CHECkIN" (grey color windows) windows say "ok" to them. |
|
Step 3 |
You should see a Ad popup window now |
MOTS Ad Popup should be seen. |
|
Step 4 |
Note the Placement of the window ( centered, right, left, top, bottom etc) and focus |
record the Placement and focus. can you see the entire advertisement on the desktop?. |
|
Step 5 |
Click on the MOTS Ad |
The Ad popup window should resize and META-refresh to the click thru page. |
|
Step 6 |
Note any creative problems in the Ad |
Record the Creative problems if exists. |
|
Step 7 |
Close all the PopUp windows |
All Popup windows are closed. |
|
1.4 A4 - Contextual URL Popup Test (Blackstonetest)
Subject: Daily Ad System Check
Status: Design
Designer: balaji
Creation Date: 8/15/2001
Description: This Test is performed to test the Contextual URL Ad popups when the user browse's to "n" (usually 2 to 4 pages) number of pages
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
1.4.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Surf " www.blackstonedata.com" in the IE Browser |
www.blackstonedata page is opened. |
|
Step 2 |
Browse for 2 to 4 pages in it ( do the same page back and forward) |
A Ad pop up window " barnes & noble " Ad should be seen. |
|
Step 3 |
Note the placement and focus of the AD pop up window |
Record the placement and focus of the Ad popup window. Can you see the entire advertisement on the desktop?. |
|
Step 4 |
Click on the Ad popup window "Barnes & noble" |
The Ad popup window should resize and meta-refresh to the click thru page. |
|
Step 5 |
Note any creative problems in that Ad popup windows |
Record the creative problems if exists. |
|
Step 7 |
Close all the pop up windows |
All the popup windows are closed |
|
1.5 A5 - Contextual Keyword PopUp Test
Subject: Daily Ad System Check
Status: Design
Designer: balaji
Creation Date: 8/15/2001
Description: This test is performed to check the Message of the session is working properly
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: .
Tester: .
Test machine #: .
1.5.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Surf " www.google.com" in the IE Browser |
www.google page is opened. |
|
Step 2 |
Search for "stephen king" in the google search engine |
search result is seen. |
|
Step 3 |
Press " next "at the bottom of the google search result page |
you should see a pop up window "s input request" (grey screen) if not continue next step. |
|
Step 4 |
Press " next "at the bottom of the google search result page |
you should able to see 2 pop up window "s input request" (grey screen) one by one .say "ok" to them. |
|
Step 5 |
say "ok" to the gray colored popup windows |
Now you should see the " Barnes & nobel " Ad pop up window on your desktop |
|
Step 6 |
Record the placement and focus of the Ad popup windows |
Record the placement and focus of the window. Can you see the entire advertisement on the desktop. |
|
Step 7 |
Click on the " Barnes & nobel " Ad pop up window |
The Ad popup window should resize and meta-refresh to the click thru page. |
|
Step 8 |
Note any creative problems |
Report the creative problems if exists. |
|
Step 10 |
close the popup windows |
popup windows are closed |
|
1.6 A6 - FindWhat PopUp Test
Subject: Daily Ad System Check
Status: Design
Designer: balaji
Creation Date: 8/15/2001
Description: This test is performed to check the Find What Campaign is working properly
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
1.6.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Surf " www.google.com" in the IE Browser |
www.google page is opened. |
|
Step 2 |
Search for "Truck" in the google search |
search result is seen. |
|
Step 3 |
Press " next "at the bottom of the google search result page |
you should see a pop up window "s input request" (grey screen) if not continue next step. |
|
Step 4 |
Press " next "at the bottom of the google search result page |
you should see 2 pop up window "s input request" (grey screen) one by one ,say "ok" to them. |
|
Step 5 |
say "ok" to the gray colored popup windows |
Now you should see the " FindWhat Capaign " Ad pop up window on your desktop ,which shows some search result for "truck" |
|
Step 6 |
Click any result on the " FindWhat Capaign " Ad pop up window |
An another window should open in which it should show the home page for the search result link. |
|
Step 7 |
Note any creative problems |
Record the creative problems if exists. |
|
Step 8 |
Close the all the Ad popup windows |
All the Ad popup windows are closed |
|
1.7 A7 - Match the active campaign with Impression target list Test (Oasis).
Subject: Daily Ad System Check
Status: Design
Designer: balaji
Creation Date: 8/15/2001
Description: This test is performed to check the Contextual Popups based on the Oasis campaign Assignments and also to check the their integerity of those Ad with the Transponders. The following steps shows how to compare the "daily/hourly Impression targets" to the List of Active Campaigns.
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
1.7.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Login into "Oasis" by " http://ads.blackstonedata.net/mgmt/ " user=admin password = admin |
Should see the menu bar in the " oasis page " |
|
Step 2 |
Goto " Admin " in the menu. Select the " Daily/Hourly Targets" in the Delivery Engine Internals. |
The target List is seen now. |
|
Step 3 |
Open another browser window " http://ads.blackstonedata.net/mgmt/campaign.php " with this URL. |
another window is opened which shows the campaign list. |
|
Step 4 |
Go down the window set the filter to active by selecting the "active " check box and uncheck the other check box's at the bottom of the window .Click the button "filter" |
Now the "active campaign list" is seen on the window. |
|
Step 5 |
Compare the "Target " and the active " campaign" window now. keep the window side by side and compare. |
For every active campaign ther should be an entry in the targets list ,other wise the campaign is not really activated. |
|
Step 6 |
Record the Campaigns which are not in "daily/hourly impression targets". |
Record the list of Campaigns which are not in "daily/hourly impression targets" |
|
1.8 A8 - Target Entries PopUp Preview Test (oasis)
Subject: Daily Ad System Check
Status: Design
Designer: balaji
Creation Date: 8/15/2001
Description: This test is performed to check the integrity of the Creative with the campaign , this is performed by checking each and every campaign in the target list to show the preview of the Creative.
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
1.8.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Open a browser window "http://ads.blackstonedata.net/mgmt/admin.php?function=targets " with this URL. user =admin password = admin |
A window is opened which shows the campaign list. |
|
Step 2 |
Goto " Admin " in the menu. Select the " Daily/Hourly Targets" in the Delivery Engine Internals. |
The target List is seen now. |
|
Step 3 |
In the Column " Campaign/Creative " click the "Creative of the Ad" Usually second part of the each row |
It will refresh with a new window named " Creative Details " . |
|
Step 4 |
In the "Content" part click the "Preview rich media" |
a PopUp window is opened. |
|
Step 5 |
Note the placement and focus of the AD pop up window |
Record the placement and focus of the Ad popup window. Can you see the entire advertisement on the desktop?. |
|
Step 6 |
Click on the Ad popup window |
The Ad popup window should resize and meta-refresh to the click thru page. |
|
Step 7 |
Close the popUp window |
the PopUp window is closed. |
|
Step 8 |
Click the " back" button in the browser |
the window refreshes to the previous window that is " Targets " window. |
|
Step 9 |
Repeat from step3 to step7 for all the Target |
All should show the exact reult mentioned in step3 to step7. |
|
Step 10 |
Record the campaign in the " Target" list which fails while running the above steps to them. |
record the Campaign which fails in above steps. |
|
1.9 A9 - Contextual URL PopUp Test (Oasis- Active Campaign)
Subject: Daily Ad System Check
Status: Design
Designer: balaji
Creation Date: 8/15/2001
Description: This test is performed to check the Contextual URL PopUps which are assigned in the oasis campaign Targets.
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
1.9.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Open a browser window "http://ads.blackstonedata.net/mgmt/admin.php?function=targets " with this URL. user =admin password = admin |
A window is opened which shows the campaign list. |
|
Step 2 |
Goto " Admin " in the menu. Select the " Daily/Hourly Targets" in the Delivery Engine Internals. |
The target List is seen now. |
|
Step 3 |
In the Column " Campaign/Creative " .Click the First part of the row(ie.campaign). |
It will refresh with a new window named " Campaign Details " . |
|
Step 4 |
Double click on campaign Detail. Usually the first part of the row. |
the windows refresh and opens "campaign Detail " window. |
|
Step 5 |
Scroll down the window you will able to see the " Section Assignment " at the bottom of the window |
a list of section is seen. |
|
Step 6 |
Select one new section each day (eg: www.unicast.com ) |
a section is noted down or selected. |
|
Step 7 |
Goto " registry Editor" HKEY_LOCAL_MACHINE\SOFTWARE\Transponder. |
"Registry editor" window is seen. |
|
Step 8 |
Double click on the" LastAdTime" key and delete the value of the " LastAdTime" |
"edit String" window is opened and the value of " LastAdTime" is deleted. |
|
Step 9 |
Stop the browser and restart ( close and open ) |
the browser is restarted. |
|
Step 10 |
go to the URL you have seleted from the active campaign section |
the home page of the URL is opened. |
|
Step 11 |
Browse for 2 to 5 pages |
a pop up window is opened for that campaign you have selected. |
|
Step 12 |
Note the placement and focus of the AD pop up window |
Record the placement and focus of the Ad popup window. Can you see the entire advertisement on the desktop?. |
|
Step 13 |
Click on the Ad PopUp window |
The Ad popup window should resize and meta-refresh to the click thru page. |
|
Step 14 |
Close the popup window |
PopUp window is closed. |
|
Step 15 |
Repeat the step3 to step14 for all the "campaign " in the active campaign |
all the result should perform the same as mentioned in the step3 to step14 |
|
2 Install Transponder
Description: This method helps us in Install or uninstall Transponder in the System.
2.1 Install from "blackstonedata.com"
Subject: Install Transponder
Status: Design
Designer: balaji
Creation Date: 8/16/2001
Description: This method helps us to install the Transponder by directly downloading from blackstonedata.com
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
2.1.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Close all the browsers |
All the browsers are closed. |
|
Step 2 |
Surf to " http://www.blackstonedata.com/octav3000.htm " |
The browser refreshs and a "security warning " window is opened. |
|
Step 3 |
Click "Yes" in the " Security warning" window |
The browser window refreshs . A pop up window " System Setting change" is opened . |
|
Step 4 |
Click "yes" to reboot the system. |
the system reboots. |
|
Step 5 |
The Transponder is installed now |
Check to confirm by following the "Preparation test". |
|
2.2 Install from screen saver (www.mindseti.com)
Subject: Install Transponder
Status: Design
Designer: balaji
Creation Date: 8/16/2001
Description: The following steps show us in detail how to install the transponder in our computer from www.mindseti.com (the screen saver)
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
2.2.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Browse to " www.mindseti.com " |
The " www.mindseti.com " home page is seen the browser. |
|
Step 2 |
Click the "Theme2" and " download" it |
The browser refreshs to " Quick Registration " window. |
|
Step 3 |
Enter the details of your " email address" ," first name", "last name" , " date of birth" , " address" , "city" , "state" ,"zip" and Click submit. |
The screen refreshs to download window. |
|
Step 4 |
Click the "Download " button |
"Save As" window is opened . |
|
Step 5 |
Select a directory and file name to save the file and press "ok". |
A download window opens and starts downloading the file the directory. |
|
Step 6 |
After download is done. Click the "Install" in the " Download" window |
The screen goes to the " MInset Installer" window. |
|
Step 7 |
Click the following to the up comming windows .--- next ---yes--- |
After the two " mindset installer" window the software gets installed.and "IEHelper" window is opened. |
|
Step 8 |
Click "yes" in the " IEHelper" window. |
The " Installer" says " Installed sucessfully". click "ok". |
|
Step 8 |
Click Start button on the task bar and click the "Run...". |
a Run window is opened at the down left corner of the desktop. |
|
Step 9 |
Type " regsvr32 c:\windows\system32\IEHelper.dll" and press "ok" |
A gray popup window shows "DllRegisterServer in c:\windows\system32\IEHelper.dll is suceeded". Click "ok". |
|
Step 9 |
Close all the window and restart the window. |
The System is restarted. |
|
2.3 Install from the( .cab) file
Subject: Install Transponder
Status: Design
Designer: balaji
Creation Date: 8/14/2001
Description: The following steps show us in detail how to install the transponder in our computer from the www.Blackstonedata.net ( .cab file)
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
2.3.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Click IE browser and type the following URL "http://download.blackstonedata.net/regpop/C3005Octav/IEHelper.cab" and press enter. |
You should able to see the " File Download " window , which select the " save to disk " option. |
|
Step 2 |
The save as window will open select some directory to save the "IEHelper.cab" file. |
You should see the "Download Complete". |
|
Step 3 |
In the "Download Complete" window click the "Open" button . |
WinZip window is opened. |
|
Step 4 |
Select "I agree" button in the winzip window |
Winzip "Extract window" is opened . |
|
Step 5 |
Select the "IEHelper.inf " and IEHelper.dll" file and click th extract button in the winzip menu. |
Extract window is opened. |
|
Step 6 |
Say Extract to :C:\WINNT\system32 and click Extract button. |
Its extracts and goes back to the winzip window. |
|
Step 7 |
Close all the window and Restart the system |
System Restarts . |
|
Step 8 |
Click Start button on the task bar and click the "Run...". |
a Run window is opened at the down left corner of the desktop. |
|
Step 9 |
Type " regsvr32 c:\windows\system32\IEHelper.dll" and press "ok" |
A gray popup window shows "DllRegisterServer in c:\windows\system32\IEHelper.dll is suceeded". Click "ok". |
|
Step 10 |
Open IE browser and Browse "http://www.marketguide.com/home.asp" |
You will see the home page of http://www.marketguide.com/home.asp. |
|
Step 11 |
Click "Start" and select "Run" and type "regedit" in the Run window. |
You should able to see the folder HKEY_LOCAL_MACHINE\SOFTWARE\Transponder in it. |
|
Step 12 |
Check for some the key "InstID" in the "HKEY_LOCAL_MACHINE\SOFTWARE\Transponder " in the folder. |
The " InstID " key is seen in the "HKEY_LOCAL_MACHINE\SOFTWARE\Transponder " in the folder. |
|
3 UnInstall Transponder
3.1 Uninstall Transponder
Subject: UnInstall Transponder
Status: Design
Designer: balaji
Creation Date: 8/14/2001
Description: THe following steps shows us in detail how to Uninstall the transponder from our computer
Type: MANUAL
Configuration: Win98 - IE 5.0 (Sta
Dist_ID: ....................
Tester: ....................
Test machine #: ....................
3.1.1 Steps
Step Name |
Description |
Expected Result |
Actual Result |
Step 1 |
Click "Start" in the task bar,Select "Control Panel" |
"Control Panel Window is opened" |
|
Step 2 |
IN "Control Panel" window select "ADD/REMOVE Programs" Look For "BlackStone" |
"BlackStone" should be found in the "ADD/REMOVE Programs" |
|
Step 3 |
If "BlackStone" is found Select it and click the "Remove" button to remove it |
"BlackStone" Should be removed. |
|
Step 4 |
If "BlackStone" is not present in the "ADD/REMOVE Programs" close all the browsers. |
All the browers should be closed. |
|
Step 5 |
Click "Start" select Search button and search for "IEHelper.dll" in the "C: drive". |
"IEHelper.dll" file should be found. |
|
Step 6 |
Delete the "IEHelper.dll" |
The "IEHelper.dll" should be deleted. |
|
Step 7 |
Click "Start" select Search button and search for "domlst.cch" in the "C: drive". |
"domlst.cch" file should be found. |
|
Step 8 |
Delete the "domlst.cch" |
The "domlst.cch" should be deleted. |
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Step 9 |
IF the system does not permit the file to be deleted . Select "START" then select "Run" type "regedit". and say "ok". |
A new "Registory Editor" window is opened. |
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Step 10 |
In the left side of the Registory editor Select the key and its subkeys as follows. HKEY_LOCAL_MACHINE-----SOFTWARE-----Microsoft-----Windows---CurrentVersion-----Explorer-----BrowserHelperObjects\ |
You should find the "{00000000-5eb9-11d5-9d45-009027c14662}" key |
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Step 11 |
delete the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000000-5eb9-11d5-9d45-009027c14662} |
its deleted. |
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Step 12 |
Reboot the computer and Click "Start"and click "Search" for "IEHelper.dll" |
you should able to find "IEHelper.dll" file now. |
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Step 13 |
Now delete IEHelper.dll |
The "IEHelper.dll" should be able delete now. |
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Step 14 |
Reboot the Computer now and search for "IEHelper.dll" |
You should not be able to find the "IEhelper.dll" file any where in your system. |
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Step 15 |
Click Start button on the task bar and click the "Run...". |
a Run window is opened at the down left corner of the desktop. |
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Step 16 |
Type "regedit" in the run window and press " ok" |
A new window "Registory Editor" is opened. |
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Step 17 |
Search for HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000000-5eb9-11d5-9d45-009027c14662} the key if still found the key follow next step. |
You should not find the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{00000000-5eb9-11d5-9d45-009027c14662} key. |
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Step 18 |
follow from step5 to step 10. |
this time the unstall is suceeded. by check by repeating the step1 to step17. |
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